Agency for Adults with Developmental Disabilties Enhances Leadership Capacity

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Agency for Adults with Developmental Disabilties Enhances Leadership Capacity

A behavioral facility for adults with developmental disabilities was faced with increasing demands for higher quality services at lower costs. Competing priorities among different departments and a reduction in resources placed exceptional challenges on the agency’s ability to perform at its desired level of excellence.

Key issues:

  1. Breakdowns in communication and execution
  2. Lack of clarity, processes still needing to be defined
  3. Role confusion and missing standards

Key leadership opportunities:

  1. Develop a clear vision for the organization
  2. Communicate and execute the mission more effectively
  3. Better define who is responsible for what and who is authorized to make what decisions
  4. Constitute as a team, commit to a shared goal and own the results jointly
  5. Delegate or “let go” without disengaging