The following testimonials are organized into categories. If you would like to provide a testimonial, please email us.
"The coaching model Heads-Up Performance provides is outstanding and can benefit any organization. The approach addresses all aspects of a person’s life, which is crucial to performance enhancement. Heads-Up’s involvement in different areas of the organization greatly enhanced our levels of awareness and communication."— Mark Newman, Vice-President of Player Development, New York Yankees
"Your approach has brought perspective and clarity to our daily business interactions by standardizing a common language. We now operate more efficiently in reaching our sales objectives and as a result had a record year."— Tom Jordan, Managing Director, MBIA Asset Management Group
"I applaud you on your ability to communicate key leadership lessons in a simple, interesting and effective story. The single biggest take away for me was the reinforcement of the importance of "integrity" in terms of its role in enhancing personal performance, personal power and trust. Your message is not only relevant at home, in the office or on the playing field but in everyday life. I would recommend you guys in a heartbeat to teach a team on how to be a team. You certainly have the right stuff in building leadership and improving operational performance." Chief of Staff to former NY Governor David Paterson.
"Before we started working with Heads-Up Performance we were experiencing considerable inefficiency and tension amongst our staff. Since the "Who Will Do What By When" workshops and coaching we’re at a much higher level of performance – and my stress level is way down. I recommend this program to anyone who wants to upgrade their organization’s performance."— -Julian Garcia, Director, University Area Community Development Corporation, Tampa
"We weren't capitalizing on all of the opportunities we knew were out there. Heads-Up Performance helped us implement systems that brought our performance results up sharply and our stress levels down significantly. They really made a dramatic difference."— Scott Jaffe, Senior Vice President, Smith-Barney
"I found the book to be the best guide to being a good manager and a good person that I have come across. I am going to request my group of managers read and share it with their supervisors."— Paul Ziegler, VP, Central Pinellas Market Manager, First National Bank
"Working with Heads-Up Performance to apply the principles discussed in Who Will Do What By When? has transformed our team. We have become more excited, committed and productive in our personal and professional lives."— William A. Smotherman, Director, Resource Planning - Energy Supply, Tampa Electric
"Working with Heads-Up Performance I quickly started making more money while working less hours and feeling much less stressed."— Bill Hoge, Hoge Insurance Agency (Nationwide)
"We made remarkable strides within weeks of working with Heads-Up Performance. Their simple communication model has allowed us to make some structural, procedural changes resulting in an immediate bump in results as demonstrated in a 5% productivity increase within the first two months of the coaching intervention. Our team is more committed towards a common goal, with a heightened level of comfort which has resulted in us sharing our ideas more freely and holding each other more accountable. Overall it enhanced the positive, competitive spirit of the team, strengthened our individual leadership styles and increased collective business results. We have seen major improvements in employee engagement with managers making more time to more effectively coach their direct reports. The same message is being communicated consistently through the various levels of the organization. The executive team members have shifted their management style to include the GROW model in their coaching conversations, which has resulted in promises that can be measured and are producing desired results. We are working smarter and are on target to finish this year within budget. While experiencing major setbacks due to various reasons outside of our control we have responded with greater agility and are going to reach our business goals by end of year. The incremental progress we have made is sustainable and is going to make an even bigger impact over time. Our goal is to bring this communication system to all of our managers and make it a cornerstone of our culture." - VP Florida, Global Communications Company
"Before we started working with Heads-Up Performance we were experiencing considerable inefficiency and tension amongst our staff. Since the Who Will Do What by When workshops and coaching we're at a much higher level of performance - and my stress level is way down. I recommend this program to anyone who wants to upgrade their organization's performance."— Julian Garcia, Executive Director, University Area Community Development Complex, Tampa
"I payed for the program myself and it was worth every penny and more."— Janet Panteleo, Metropolitan Ministries
"I participated in the "Who Will Do What by When?" training multiple times and learned something valuable each time that I could take back to the office and apply right away. It's such a great way to get everyone in the office to speak the same language and be more accountable."— Diana Kyle, Common Ground
"The results are really good…probably one of the best rated trainings we’ve had."— Vickie Molina, Children's Board
"Great session!!! I loved the way you presented your Customer Service seminar. I believe it was something new to not just me but to some of my co-workers. I loved the movie – never seen it. At some point I felt that all of us were on the same page. I want to thank you for your hard work. Keep it up! You have been an asset to my life."— Ada M. Fernandez, Donor Relations Associate, University Area Community Development Corporation, Inc.
“I worked with a Heads-Up Performance coach to enhance my leadership skills and if it wasn’t for her coaching, I would have given up. Instead I led a team who took this program from a 500K budget to a multi-million dollar venture that is now duplicated nationally.”— Carolina V., Director